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Download the MobiMoney App to add an extra layer of protection to your Shell FCU Debit Card.
The MobiMoney App gives you the ability to receive alerts for all card activity. You are able to restrict card usage based on geographic location, type of merchant, type of transaction and threshold amount.MobiMoney Features:
- Turn your Shell FCU Debit Card on or off
- Receive instant transaction alerts
- Control spending limits by amount, transaction type or location
- Set merchant preferences
- View Shell FCU Debit Card transaction history
- Transfer funds
- Manage alerts for Shell FCU Debit Card
- Simply download the App on your mobile device
- Set up your Shell FCU Debit Card
- Enter your 16-digit card number, address, CVV, expiration date, and last four digits of your SSN
- Create your username and password
- Configure your settings based on preferences
How To Videos
Adding a New Card
Turning a Card On/Off
What devices are compatible with MobiMoney?
Any Android device using 3.x OS or newer or any Apple devices using and Apple iOS 6.x or newer will be supported.
When I sign up for the MobiMoney App, does it start immediately or is there an overnight process before it starts working?
The MobiMoney App starts immediately.
Where is the menu on an Android device?
The menu will show by holding down the Overview button on your phone.
How do I set controls and alerts?
MobiMoney enables you set controls and alerts to limit fraud. These are set, and can vary, for each card registered and can be configured under the “Control Preferences” and “Alert Preferences” tab.
What is the difference between Card On/Off and other transaction sub-controls?
Card On/Off allows you to quickly disable or enable the card as a whole. The sub-controls allow you to set controls based on transactions you do not often use in.
For recent transactions, how many can be displayed? How far back does it go?
The App shows the last 50 transactions or the last three months of transactions.
Are balances shown in real-time?
The balances are obtained in real-time when the request is made.
I received a push notification, but do not know why.
The “Transaction Details” screen will show the pertinent details of the transaction and by tapping on the dollar amount (top right) the screen will show what alert and controls settings would have triggered a notification.
I am having trouble registering my card in the MobiMoney App. What could be wrong?
If you are having trouble registering your card in the MobiMoney App, please verify that the address, SSN and expiration date you are entering in the MobiMoney App matches the information on your account. If you are still having trouble – please call 713-844-1100 to speak to a Shell FCU Representative.