High Call Volume
We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!
Make quick and secure in-store purchases with your Shell FCU debit card on your smartphone, tablet or smartwatch with a mobile wallet. There’s no need to use physical cards, checks or cash.
Mobile wallets are safer than carrying cash and have extra security measures in place. A unique device account number is sent to merchants during payments, instead of your card information. Also, your mobile device does not store your card information. Should you lose your device, it is easy to suspend these services.
Download the mobile wallet app of your choice on your mobile device. Load your Shell FCU debit card into the app and you’re ready to start shopping – smart and secure!
With a variety of options, you can link your debit card to:
Once your Shell FCU debit card is loaded in your mobile wallet, you’re ready to make purchases at participating merchants in three easy steps.
Look for the contactless payment symbol at checkout and hold your device near the contactless reader.
Place your finger on your phone’s fingerprint reader or enter your device passcode.
Keep your device by the reader until it vibrates and beeps, indicating your payment was accepted.
You may be asked to enter your debit card PIN on the terminal or sign a receipt.
Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd. LG Pay is a registered trademark of LG Corp. Fitbit Pay is a trademark or registered trademark of Fitbit, Inc. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries and is registered in one or more countries, including the U.S. Visa and Visa Checkout are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc.