Phone Banking Technical Difficulties & High Call Volume

Unanticipated technical difficulties are currently being experienced with Phone Banking, therefore we are experiencing higher than normal call volume. Please rest assure that we are working diligently to resolve the issue and assist each caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Contact Information


Phone Numbers

Main: (713) 844-1100

Toll Free: 800-388-5542

Lost or Stolen Debit Card: 800-528-2273

Lost or Stolen Credit Card: 800-442-4757

Fax Numbers

Member Services: (713) 844-1105

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578


Supervisory Committee
P.O. Box 237
Deer Park, TX 77536-9964

Branch Locations
Branch Hours