Fraud Alert

Scammers are pretending to be Shell FCU and may contact you by phone or text from unfamiliar numbers or even spoof our main number (713) 844-1100. For your protection, never share personal details such as your Social Security Number, Date of Birth, passwords, login credentials, or card numbers. If something seems suspicious, hang up or delete the message and call Shell FCU directly at (713) 844-1100. Your safety and security are our top priority. Thank you for the opportunity to serve you!

Contact Information

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Phone Numbers

Toll Free: (800) 388-5542
*Call Center Available 24/7!



Lost or Stolen Debit Card: (713) 844-1100 or (800) 528-2273
Lost or Stolen Credit Card: (800) 442-4757

Fax Numbers

Member Services: (713) 265-4975

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578

Supervisory Committee

P.O. Box 237
Deer Park, TX 77536-0237