High Call Volume

We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Contact Information


Phone Numbers

Main: (713) 844-1100

Toll Free: 800-388-5542

Lost or Stolen Debit Card: 800-528-2273

Lost or Stolen Credit Card: 800-442-4757

Fax Numbers

Member Services: (713) 844-1105

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578


Supervisory Committee
P.O. Box 237
Deer Park, TX 77536-9964

Branch Locations
Branch Hours