Shell FCU | Contact Information

High Call Volume

We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Contact Information

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Phone Numbers

Toll Free: (800) 388-5542
*Call Center Available 24/7!

Lost or Stolen Debit Card: (713) 844-1100 or (800) 388-5542
Lost or Stolen Credit Card: (800) 442-4757

Fax Numbers

Member Services: (713) 265-4975

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578

Supervisory Committee

P.O. Box 237
Deer Park, TX 77536-0237

Branch Locations
Branch Hours
Complaint Notice