Shell FCU | Contact Information

Important Credit Card Upgrade Notice

As part of the credit card upgrade, all Shell FCU credit cardholders have been mailed a new Visa credit card. Please check your mail daily. Be sure to activate your new Visa credit card as soon as possible. Thank you for the opportunity to serve you!

Contact Information


Have a question?

Phone Numbers

Toll Free: (800) 388-5542
*Call Center Available 24/7!



Lost or Stolen Debit Card: (713) 844-1100 or (800) 388-5542
Lost or Stolen Credit Card: (866) 591-6803

Fax Numbers

Member Services: (713) 265-4975

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578

Supervisory Committee

P.O. Box 237
Deer Park, TX 77536-0237


Branch Locations
Branch Hours
Complaint Notice