Protect Your Account!

DO NOT share personal information with unsolicited callers or texters claiming to be with Shell FCU. We will NEVER ask for your Digital Banking User ID or Password. If YOU initiate contact with us we may send you a one-time authentication code. If uncertain, hang up and call Shell FCU at (713) 844-1100. Thank you for the opportunity to serve you!

Contact Information

Have a question?

Phone Numbers

Toll Free: (800) 388-5542
*Call Center Available 24/7!



Lost or Stolen Debit Card: (713) 844-1100 or (800) 528-2273
Lost or Stolen Credit Card: (800) 442-4757

Fax Numbers

Member Services: (713) 265-4975

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578

Supervisory Committee

P.O. Box 237
Deer Park, TX 77536-0237