High Call Volume

We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Branch Locations

Deer Park Branch (Main)

Pearland Branch (Closed Until Further Notice)

(Beltway 8 & Pearland Parkway)
11391 Monroe Rd
Houston, TX 77075

Bay Area Branch

(corner of Glenwest Dr — behind Baybrook Mall)
1600 West Bay Area Blvd
Houston, TX 77058


When contacting this branch by mail, please use the following address:

Shell Federal Credit Union
1600 West Bay Area Blvd
Friendswood, TX 77546


Branch Hours

Monday-Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:30 PM
Sunday Closed

Drive-Thru Hours

Monday-Wednesday 7:30 AM - 6:00 PM
Thursday-Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed

Telephone and Live Chat Hours

(713) 844-1100 or (800) 388-5542

Monday-Friday 7:30 AM-7:00 PM
Saturday 9:00 AM - 12:30 PM
Sunday Closed