Phone Banking Technical Difficulties & High Call Volume

Unanticipated technical difficulties are currently being experienced with Phone Banking, therefore we are experiencing higher than normal call volume. Please rest assure that we are working diligently to resolve the issue and assist each caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Branch Locations

Deer Park Branch (Main)

Pearland Branch

(Beltway 8 & Pearland Parkway)
11391 Monroe Rd
Houston, TX 77075

Bay Area Branch

(corner of Glenwest Dr — behind Baybrook Mall)
1600 West Bay Area Blvd
Houston, TX 77058

When contacting this branch by mail, please use the following address:

Shell Federal Credit Union
1600 West Bay Area Blvd
Friendswood, TX 77546

Shared Branch Locations

Find a Shared Branch Near You

Branch Hours

Monday-Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM

Drive-Thru Hours

Monday-Wednesday 7:30 AM - 6:00 PM
Thursday-Friday 7:30 AM - 7:00 PM
Saturday8:00 AM - 12:30 PM

Telephone and Live Chat Hours

(713) 844-1100 or (800) 388-5542

Monday-Friday 7:30 AM-7:00 PM
Saturday9:00 AM - 12:30 PM