Due to severe weather and for the safety of our members and employees, all Shell FCU branches will open at 1PM on Monday, January 26. The Call Center and Digital Banking will remain available 24/7. Automatic payments and direct deposits will be processed as scheduled. Thank you for the opportunity to serve you, and please stay warm!
Call Center Available 24/7
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If you have a problem with the services provided by this credit union, please contact us at:
Shell Federal Credit Union is a Federally Chartered credit union. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the NCUA Consumer Assistance Center through one of the means indicated below: In Person or U.S. Mail: 1775 Duke Street, Alexandria, VA 22314, Telephone Number: (800) 755-1030, Website: www.mycreditunion.gov.
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