FRAUD ALERT: Stay Protected

Scammers are posing as Shell FCU to try and steal your personal information. Calls or texts may come from unfamiliar numbers or spoof (713) 844-1100. Never share your Social Security Number, Date of Birth, Passwords, Login Information or Card Numbers. If in doubt, hang up and call us (713) 844-1100. Thank you for the opportunity to serve you!

COMPLAINT NOTICE


If you have a problem with the services provided by this credit union, please contact us at:


Shell Federal Credit Union is a Federally Chartered credit union. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the NCUA Consumer Assistance Center through one of the means indicated below: In Person or U.S. Mail: 1775 Duke Street, Alexandria, VA 22314, Telephone Number: (800) 755-1030, Website: www.mycreditunion.gov.