High Call Volume
We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!
Change of Address
We want to keep in contact and provide you with exceptional service. Update your contact information quick and easy by one of the following methods.
- Verify your identity and complete the form electronically.
- Access the printable form; which can be returned to any Shell FCU branch.
- Visit any Shell FCU branch and speak with a representative.
If you have any questions, please contact us at (713) 844-1100 or visit any of our convenient branch locations.