We are currently experiencing higher than normal wait times through all communication channels – including telephone, email, branch and drive thru. Following the CDC’s COVID-19 guidelines to protect the staff and membership, we are social distancing and quarantining when recommended. The lobbies are open, however we encourage the use of the drive thru. Online Banking and the Mobile Banking App are available 24/7 for convenient account access. Please know we are working diligently to provide each member with the exceptional service they deserve. Thank you for the opportunity to serve you!
Change of Address
We want to keep in contact and provide you with exceptional service. Update your contact information quick and easy by one of the following methods.
- Verify your identity and complete the form electronically.
- Access the printable form; which can be returned to any Shell FCU branch.
- Visit any Shell FCU branch and speak with a representative.
If you have any questions, please contact us at (713) 844-1100 or visit any of our convenient branch locations.