Shell FCU | Lobby Services

Protect Your Account!

DO NOT share personal information with unsolicited callers or texters claiming to be with Shell FCU. We will NEVER ask for your Digital Banking User ID or Password. If YOU initiate contact with us we may send you a one-time authentication code. If uncertain, hang up and call Shell FCU at (713) 844-1100. Thank you for the opportunity to serve you!

Lobby Services

As a service to members, your Member Services Representative can notarize your important documents at no cost to you. For a fee, non-members can use our Notary Public service too. Please ask for details by calling (713) 844-1100 or visiting any Shell FCU branch.

Safe deposit boxes are available at several Shell FCU branches in four different sizes, each of which is 24" deep. Fees are debited annually from your Savings Account. Availability at each branch varies. There is a 10% discount on rentals for Super Senior Accounts. Please call (713) 844-1100 for assistance or visit a Shell FCU branch for details.

Size/Service Annual Fee
3”x5” $15.00
3”x10” $30.00
5”x10” $40.00
10”x10” $65.00
Loss of one (1) key $30.00
Drilling of Box $323.23
Late Payment $10.00

Safe deposit boxes are not available at the Woodforest and Southmore branches.

A VISA Gift Card is the perfect gift for any occasion! With Shell FCU VISA Gift Cards you set the dollar amount of $10 or more for the recipient. There is a $2 fee per card. Stop by any Shell FCU branch lobby to purchase a VISA Gift Card today!

Shell FCU can send and receive domestic and international wire transfers. Wire transfers can be completed at any of our locations or by calling (713) 844-1100.

To send funds from your Shell FCU account to another institution, please be sure to obtain accurate wiring instructions from the receiving institution, prior to contacting us. In order to send funds to a Shell FCU account you will need to provide the other institution with the following information:

Institution Name: Shell Federal Credit Union
ABA Routing Number: 3 1 3 0 8 0 6 3 6
Member Account Number

To help add an additional layer of security for wire transfers by phone, please visit any of our locations to put a Wire PIN on file. Your Wire PIN will be completely confidential and will only be used for the purpose of a wire transfer.

Cashier's checks are available for $1.00 each and Money Orders are available for $.50 each.

Shell FCU is a Money Transfer Agent for Western Union, providing both Western Union Money Transfer® and Quick Collect® services to the community.

Western Union services are available to anyone; you do not have to be a credit union member to use their services.

Personal information is required to complete a transaction and Shell FCU can verify member information and complete their Western Union transfers via fax. Non-members must, however, make:

  • Western Union transfers in person.
  • Western Union services are available in branches during regular lobby hours.

Western Union service is not available at Woodforest, Wilson, Bay Area, Katy and Spring branch locations. Shell FCU engages in the money transmission business as an authorized delegate of Western Union Financial Services, Inc. under Chapter 151 of the Texas Finance Code.

  Complaint Notice  

Safe deposit boxes, VISA Gift Cards, electronic wires, cashier's checks and money orders available for members only.