High Call Volume

We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Guaranteed Auto Protection (GAP) Insurance

Guaranteed Auto Protection (GAP) insurance protects against financial loss in the event your vehicle is damaged beyond repair (totaled) or stolen and never recovered. GAP covers the difference between the market value of your vehicle and the loan balance, less delinquent payments, late charges, refundable service warranty contracts and other insurance related charges.

See terms and conditions for exclusions that may apply.

Interested in more information?

Request to be contacted by a Shell FCU Representative.