Shell FCU | Contact Us

Important Notice

We are currently experiencing higher than normal wait times through all communication channels – including telephone, email, branch and drive thru. Following the CDC’s COVID-19 guidelines to protect the staff and membership, we are social distancing and quarantining when recommended. The lobbies are open, however we encourage the use of the drive thru. Online Banking and the Mobile Banking App are available 24/7 for convenient account access. Please know we are working diligently to provide each member with the exceptional service they deserve. Thank you for the opportunity to serve you!

Contact Us

If you are requesting account information, we offer several secure options – Online Banking, Message Center within Online Banking, Schedule A Call or by phone at (713) 844-1100. When submitting the form below please do not include any personal information – such as your account number, PIN or social security number. A representative will reach out to you as soon as possible. Thank you for the opportunity to serve you!