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Fraud Alert

Scammers are pretending to be Shell FCU and may contact you by phone or text from unfamiliar numbers or even spoof our main number (713) 844-1100. For your protection, never share personal details such as your Social Security Number, Date of Birth, passwords, login credentials, or card numbers. If something seems suspicious, hang up or delete the message and call Shell FCU directly at (713) 844-1100. Your safety and security are our top priority. Thank you for the opportunity to serve you!

Contact Us

If you are requesting account information, we offer several secure options – Message Center within Digital Banking, Schedule A Call or by phone at (713) 844-1100. When submitting the form below please do not include any personal information – such as your account number, PIN or social security number. A representative will reach out to you as soon as possible. Thank you for the opportunity to serve you!