FRAUD ALERT: Protect Your Information

Scammers are posing as Shell FCU representatives to try and steal your personal information. They are using unfamiliar phone numbers or even spoofing our official Shell FCU phone number of (713) 844-1100. These fraud attempts may come through phone calls or text messages requesting your personal information such as Social Security Number, date of birth, passwords, or Digital Banking login details.

Contact Us

If you are requesting account information, we offer several secure options – Message Center within Digital Banking, Schedule A Call or by phone at (713) 844-1100. When submitting the form below please do not include any personal information – such as your account number, PIN or social security number. A representative will reach out to you as soon as possible. Thank you for the opportunity to serve you!