High Call Volume

We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Student Loans

In July 2010, the servicing of existing Shell FCU student loans was transferred from PPSLC (Panhandle Plains Student Loan Center) to AES. Your loan(s) will continue to be owned by Shell Federal Credit Union. There will be no change to your loan terms. The following links provide you contact and payment information to AES.

Contact Information:

AES is now accepting all payments. All payments sent to PPSLC after this date were forwarded to AES.

If you have any questions about your student loan(s) at this time, please call an AES Customer Service Representative at (800) 233-0557.

Shell Federal Credit Union's Student Choice Private Loan Solution

With zero origination fees, lower interest rates and flexible repayment options, it is easy to see why our private student loan solution is a better way to pay for college. Whether you are a student yourself or the parent of a student, Shell Federal Credit Union is here to help.

Our Credit Union Student Choice private loan solution will help fill funding gaps that federal aid can leave behind. As the cost of both public and private colleges and universities continues to increase, federal funding has not kept pace. This growing gap between what college costs and the financial aid available is causing many families to resort to higher cost private student loans to pay for higher education.

Since Shell Federal Credit Union is here for one reason only - to serve our members - we are able to offer more competitive student loan options and save you money. Student loans are a long-term relationship and it is important to choose a lender carefully. Be sure you read the fine print and compare fees, terms and repayment options (not just rates) when comparing student loans. Read more about how to choose student loans and the financial aid process in general by visiting http:/shellfcu.studentchoice.org/ .

Remember, Shell Federal Credit Union's goal is not just to help you fund a college education for yourself or a family member, but to become your financial partner for life. Visit us online to apply or find out more about our full-range of products designed just for young adults. You can also apply for a student loan by calling our 24/7 student lending call center at (877) 230-7661.