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Attention Valued Shell FCU Members!

Shell FCU members falling victim to Digital Banking compromises. Fraudsters are calling and texting members while spoofing our official (713) 844-1100 phone number. Do not respond to these texts or calls. Delete the text or hang up immediately. NEVER share your Digital Banking credentials and avoid disclosing personal information with unsolicited callers or texters claiming to be Shell FCU. We will never do this. If in doubt, call Shell FCU at (713) 844-1100. If YOU call us first the number cannot be spoofed, and you know you will be talking to a Shell FCU employee.

Schedule A Call

When submitting the form below do not include any personal information – such as your account number, PIN or Social Security number. To send a secure message, log in to Digital Banking and visit the Message Center in the upper right hand corner. A representative will reach out to you as soon as possible. Thank you for the opportunity to serve you!






Monday, October 7, 2024


Available times are in Central Time.