We are currently experiencing higher than normal wait times through all communication channels – including telephone, email, branch and drive thru. Following the CDC’s COVID-19 guidelines to protect the staff and membership, we are social distancing and quarantining when recommended. The lobbies are open, however we encourage the use of the drive thru. Online Banking and the Mobile Banking App are available 24/7 for convenient account access. Please know we are working diligently to provide each member with the exceptional service they deserve. Thank you for the opportunity to serve you!
Shell FCU is proud to offer Mobile Deposit to all qualified members through their Apple or Android devices! Mobile Deposit allows you to take a picture of a check and deposit it to your Shell FCU account via the Shell FCU Mobile Banking App.
- Mobile Deposit is secure and easy
- Deposit to any of your Shell FCU savings or checking accounts
- Mobile Deposit images are available in the Mobile Banking App under Mobile Deposit History for 180 days
- Checks deposited must be made payable to a signer on the account
- Before taking a picture of the item, endorse the back of the check with “For Mobile Deposit Only” and your signature
- Holds may apply and deposits cannot be canceled once submitted
Using Mobile Deposit
- Endorse back of check “For Mobile Deposit Only”
- Sign the back of the check (signature should match payee on front of check)
- Click top left menu to select Mobile Deposit or select from the bottom right floating menu button
- Choose an account for deposit
- Input the amount of the check
- Add optional memo for your records
- Take a clear picture of the front of the check
- Take a clear picture of the back of the check
- Click submit
- Be sure to retain your deposited check for 90 days and then securely destroy it
- Once a deposit is complete, a receipt will be emailed to the email address on file
If you have questions or need further assistance, please contact us at (713) 844-1100.
Deposits are reviewed by 4 PM CT Monday through Friday, excluding federal holidays. Checks deposited are subject to Shell FCU’s hold policies. Refer to Shell FCU’s Funds Availability Policy for details.