High Call Volume

We are currently experiencing higher than normal call volume; telephone wait times are longer than usual. Please know we are working diligently to assist every caller in a timely manner. Thank you in advance for your patience and we appreciate the opportunity to serve you!

Debit Card

A Shell FCU MasterCard Debit Card can be used at an ATM for cash or at any merchant that accepts MasterCard transactions. When using at an ATM you can specify the available account to withdrawal from. Merchant transactions are deducted from your checking account.

Report a Lost or Stolen Card

Additional Platinum Debit Card Benefits:

  • Extended Warranty
  • Price Protection
  • Satisfaction Guarantee
  • Plus more!