Protect Your Account!

DO NOT share personal information with unsolicited callers or texters claiming to be with Shell FCU. We will NEVER ask for your Digital Banking User ID or Password. If YOU initiate contact with us we may send you a one-time authentication code. If uncertain, hang up and call Shell FCU at (713) 844-1100. Thank you for the opportunity to serve you!

Visa Purchase Alerts

Visa Purchase Alerts is a FREE service to help reduce fraud and monitor your spending in two easy steps!

  1. Click Here to register your mobile device and email to receive Visa Purchase Alerts
  2. Choose the notification triggers that match your needs

Purchase alert trigger options include when:

  • A purchase meets or exceeds a set amount
  • The card is used outside the United States
  • A purchase is made online or by phone
  • A credit transaction is being processed
  • A transaction has been declined

Alert information includes:

  • Merchant name and location (if available)
  • Amount of purchase
  • Last four digits of the VISA card used

To report suspicious activity or ask about specific transactions shown by Visa Purchase Alerts, please contact Shell FCU at (713) 844-1100.

Additional information can be found on the Visa Purchase Alerts website.