Scammers are impersonating Shell FCU employees, using different phone numbers or spoofing our official number (713) 844-1100 to steal personal information. They may call or text asking for your SSN, DOB, passwords, or Digital Banking details—DO NOT SHARE! Hang up or delete the message immediately. Shell FCU will NEVER ask for your credentials. If in doubt, call us directly at (713) 844-1100. Remember: If YOU call us first, the number can't be spoofed! Stay vigilant.
Request to be contacted by a Shell FCU Representative.
Rates current as of 4/18/2025 and may change after opening the account.
*APR denotes Annual Percentage Rate. Lowest rate of 3.99% for up to 36 months is $29.53 per thousand and highest rate of 18.00% APR for up to 84 months is $21.04 per thousand. Existing Shell FCU loans are not eligible for refinance. Special loans such as indirect loans closed at dealerships, title, restructured and boost loans are not eligible for special offers.
Shell FCU requires comprehensive and collision coverage on vehicles for the life of the loan. As long as your vehicle is financed at Shell FCU, proof of insurance must be provided. Insurance can be submitted at any Shell FCU branch, by mail to the address below, text to (865) 505-7722 or emailed to shellfcu@mycoverageonline.com.
Insurance binder must show the following:
Comprehensive AND Collision Coverage are required on loan amounts exceeding $5,000
Deductibles cannot exceed $1,000 each
Collateral description, including year, make, model & VIN
Borrower(s) listed as Policy Owner(s) or Driver(s)
Coverage effective/renewal date
Lien holder information must be listed as:
Shell Federal Credit Union P.O. Box 578 Deer Park, TX 77536-0578
Offsite Notification
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The external website you are linking to is not operated by Shell Federal Credit Union. We are not responsible for any content or information on this external website. Shell Federal Credit Union is not responsible for, nor do we represent you or the external website if you enter into any agreements. Privacy and security policies may differ between our website and this external site.
You are about to leave the FCU Team Website and be directed to:
The external website you are linking to is not operated by Shell Federal Credit Union. We are not responsible for any content or information on this external website. Shell Federal Credit Union is not responsible for, nor do we represent you or the external website if you enter into any agreements. Privacy and security policies may differ between our website and this external site.