Protect Your Account!
DO NOT share personal information with unsolicited callers or texters claiming to be with Shell FCU. We will NEVER ask for your Digital Banking User ID or Password. If YOU initiate contact with us we may send you a one-time authentication code. If uncertain, hang up and call Shell FCU at (713) 844-1100. Thank you for the opportunity to serve you!
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Secure eMail
Secure eMail encrypts messages sent and received through a protected delivery portal. Encryption adds a layer of security to safeguard sensitive data sent over networks – social security number, account information, etc. As your trusted financial institution, protecting you is a top priority.
How To Set Up Your Secure eMail Account
| Step #1: | When you receive an encrypted email from Shell FCU, select Click Here to view secure eMail link. |
| Step #2: | Set up a password and security question; then select the Create Account button. |
| Step #3: |
Check your registered email for a link to confirm your information and gain access to the delivery portal. If you do not receive the email, click the Recent Account Information button. |
If you need to reset your password or have forgotten your password to access the Secure eMail portal, please call us at 713-844-1100.