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Fraud Alert

Scammers are pretending to be Shell FCU and may contact you by phone or text from unfamiliar numbers or even spoof our main number (713) 844-1100. For your protection, never share personal details such as your Social Security Number, Date of Birth, passwords, login credentials, or card numbers. If something seems suspicious, hang up or delete the message and call Shell FCU directly at (713) 844-1100. Your safety and security are our top priority. Thank you for the opportunity to serve you!

Secure eMail

Secure eMail encrypts messages sent and received through a protected delivery portal. Encryption adds a layer of security to safeguard sensitive data sent over networks – social security number, account information, etc. As your trusted financial institution, protecting you is a top priority.

 

How To Set Up Your Secure eMail Account

  • Step #1:
    When you receive an encrypted email from Shell FCU, select the "Click Here" option in the email to view Secure eMail link.
  • Step #2:
    Create your account by setting a password and entering the validation code sent to you in a separate email, then select "Continue".
  • Step #3:
    You will then be directed to the secure portal.

 

If you need to reset your password or have forgotten your password to access the Secure eMail portal, please call us at (713) 844-1100