FRAUD ALERT: Stay Protected

Scammers are posing as Shell FCU to try and steal your personal information. Calls or texts may come from unfamiliar numbers or spoof (713) 844-1100. Never share your Social Security Number, Date of Birth, Passwords, Login Information or Card Numbers. If in doubt, hang up and call us (713) 844-1100. Thank you for the opportunity to serve you!

Secure eMail

Secure eMail encrypts messages sent and received through a protected delivery portal. Encryption adds a layer of security to safeguard sensitive data sent over networks – social security number, account information, etc. As your trusted financial institution, protecting you is a top priority.

 

How To Set Up Your Secure eMail Account

  • Step #1:
    When you receive an encrypted email from Shell FCU, select "Click Here" to view Secure eMail link. 
  • Step #2:
    Set up a password and security question; then select the "Create Account" button. 
  • Step #3:
    Check your registered email for a link to confirm your information and gain access to the delivery portal. If you do not receive the email, click the "Recent Account Information" button.

 

If you need to reset your password or have forgotten your password to access the Secure eMail portal, please call us at (713) 844-1100