We are currently experiencing higher than normal wait times through all communication channels – including telephone, email, branch and drive thru. Following the CDC’s COVID-19 guidelines to protect the staff and membership, we are social distancing and quarantining when recommended. The lobbies are open, however we encourage the use of the drive thru. Online Banking and the Mobile Banking App are available 24/7 for convenient account access. Please know we are working diligently to provide each member with the exceptional service they deserve. Thank you for the opportunity to serve you!
Secure eMail encrypts messages sent and received through a protected delivery portal. Encryption adds a layer of security to safeguard sensitive data sent over networks – social security number, account information, etc. As your trusted financial institution, protecting you is a top priority.
How To Set Up Your Secure eMail Account
|Step #1:||When you receive an encrypted email from Shell FCU, select Click Here to view secure eMail link.|
|Step #2:||Set up a password and security question; then select the Create Account button.|
Check your registered email for a link to confirm your information and gain access to the delivery portal. If you do not receive the email, click the Recent Account Information button.
If you need to reset your password or have forgotten your password to access the Secure eMail portal, please call us at 713-844-1100.