Alerts


3 Jul 2018

Mobile Check Deposit Change

Effective July 1, 2018, all checks deposited using the Shell FCU mobile App must have the endorsement “For Mobile Deposit Only” clearly written on the back. To prevent any delays in depositing your checks, please ensure this endorsement is on all items. Checks that are missing this endorsement may be rejected, and the deposited funds removed from the account.

4 Jun 2018

July Skip-A-Pay Is Back!

If you currently have a loan with Shell FCU and meet the qualifying criteria*, your loan payments will automatically be skipped. 

If you wish to opt out now or for future Skip-A-Pay programs click here to complete the Opt Out Form electronically or visit any Shell FCU Branch.

Check your MasterCard statement message to see if you qualify to skip your July MasterCard Credit Card payment too!

For more information please call 713-844-1100.

*Shell FCU offers a Skip-A-Pay program during the months of July and December. To qualify, your first payment must be processed prior to the Skip-A-Pay month, you must be in good standing with the credit union and you must be current on any Shell FCU loan(s) in which you are a signer. By participating in the Skip-A-Pay program, you request that your loan payment be deferred. You agree and understand that: the payment deferral will extend the term(s) of the loan(s); 2) interest will continue to accrue on the principal balance at the interest rate provided in the original loan agreement; 3) deferring payment will result in additional interest than if the payment was processed as originally scheduled. If applicable, refer to your GAP (Guaranteed Auto Protection) policy for further restrictions. Shell FCU reserves the right to discontinue this program at any time without notice. Certain loans are ineligible to participate or may require signature to be skipped. Check with a Shell FCU representative to see if your loan qualifies. If you do not wish to have your loan(s) skipped please visit your nearest branch for assistance or visit www.shellfcu.org to complete the Skip-A-Pay Opt Out form located in the Tools & Resources section. Your request to opt out must be received by the last day of the month in which Skip-A-Pay is offered.
12 Apr 2018

2018 John Garrison Scholarship Award Winners Announced

Shell Federal Credit Union extends the John Garrison Scholarship Award to graduating high school seniors each year. Recipients are selected based upon academic performance, communal involvement, extracurricular activities, and response to the application essay. The topic for this year’s essay asked applicants to explain the difference between a bank and a credit union, as well as why a young adult would use a credit union over a bank for their financial needs.

More than 140 applications were submitted for the John Garrison Scholarship this year from 49 different high schools throughout Harris County. Ten deserving high school seniors were selected as recipients for the 2018 John Garrison Scholarship award; each of the ten students will be awarded $2,500 to the college, university or vocational-technical school of choice. 

Click here to view the complete list of recipients. 

2 Mar 2018

IRS Scam Alert

A new scam has been identified in which cybercriminals use stolen client information, including bank account information, from tax professionals to file fraudulent tax refunds. Once the refund has been deposited into the taxpayer’s account, the cybercriminal poses as a debt collector and contacts the taxpayer to process a return of the tax refund to an account that does not belong to the IRS. Protect your account by contacting Shell FCU or the IRS to verify any request to return funds to the IRS.

Helpful tips: 1) The IRS does not use a third party debt collection agency, 2) They will not initiate contact through email or social media channels, and 3) If you think you owe taxes, call the IRS at 1-800-829-1040.

29 Dec 2017

Pearland Branch Now Open!

The Pearland Branch is now open for business!

They will resume regular business hours and look forward to assisting you with all of your financial needs. 

We would like to thank you again for your patience and sincerely apologize for any inconvenience during this time. 

Thank you for the opportunity to serve you!

27 Jun 2017

FRAUD EDUCATION: Card Skimming

Card skimming is like identity theft, but for ATM, debit and credit cards. Thieves steal card information using hidden devices to create new cards with your information – giving them access to your hard-earned cash. Skimming is not new, however technology has improved and given the bad guys new high-tech ways of capturing your card information. 

With card skimming on the rise at ATMs and gas stations, it is good to know the signs of a card skimmer. Below you will see one type of skimming device that is inserted in to the machine to capture card information. If you see fresh or dried glue, a sticky residue or loose card reader do not swipe your card. Call authorities and move to another machine. 

Should you have any questions or concerns, please reach out to us at any Shell FCU branch or by telephone at 713-844-1100. Protecting your funds is our top priority. Thank you for the opportunity to serve you!

6 Mar 2017

Important Shared Branching Notice

We are continuously implementing and improving services to meet the needs of our membership. Over the past several years we have tripled the number of Shell FCU branch locations and ATMs, enhanced the capabilities of our phone system and online banking, and implemented the mobile banking app and mobile wallet technology. These services give you convenient access to your accounts, transactions, deposits, card services, and much more.

Your deposits and loan activity fund the products and services offered by your credit union. Each product, service, rate or fee is analyzed to make decisions in the best interest of all our members. In analyzing member activity over the course of a year, only 4% of our 80,000 members use a Credit Union Service Center (also known as Shared Branching) to perform deposit or withdrawal transactions. Effective July 1, 2017, Shell Federal Credit Union will no longer participate in the Shared Branching program.

We apologize in advance for any inconvenience this may cause and encourage you to speak with a Shell FCU Representative about the alternative options available to access your funds. Our Shell FCU website is also another amazing resource to browse products, services, events, and important information about your credit union. If you have any questions or concerns, please reach out to us by phone at 713-844-1100 from 7:30AM CST to 7PM CST Monday through Friday and 9AM CST to 12:30PM CST on Saturday, through social media or at any Shell FCU branch

We appreciate your business and appreciate every opportunity to serve you!

28 Sep 2016

WARNING: Do Not Share Online Credentials

WARNING: Please do not share your online banking credentials with anyone. Your online banking credentials are exclusive to you as the account owner. By sharing this information you expose your credit union accounts to potential fraud.

If you have any questions or concerns please contact us at 713-844-1100. Thank you for the opportunity to serve you!