MONDAY INCLEMENT WEATHER UPDATE

Due to severe weather and for the safety of our members and employees, all Shell FCU branches will open at 1PM on Monday, January 26. The Call Center and Digital Banking will remain available 24/7. Automatic payments and direct deposits will be processed as scheduled. Thank you for the opportunity to serve you, and please stay warm!

Alerts


5 Jan 2026

2026 Annual Meeting Nominations by Petition

Save The Date: 89th Annual Meeting

Friday, March 20, 2026 | Meeting Begins Promptly at 7 PM

Deer Park High School – South Campus
Performing Arts Center
710 W. San Augustine Deer Park, TX 77536

(Entrance is on Joe Scott Cathey Ave.)


The Board members serve without compensation. Parties interested in filing nominations by petition are required to adhere to these pertinent Shell Federal Credit Union bylaws:

  1. Nominees must be Shell FCU members in good standing and over the age of 18 by the date of the meeting to vote, hold elective or appointive office or sign nominating petitions.
  2. Nominees must submit a petition containing the signatures of no fewer than 500 Shell Federal Credit Union members over the age of 18.
  3. The Petition for Director Nominee packet can obtained from the Secretary to the Board, Sonya Speck, at the Shell FCU Service Support Center at 201 E 13th Street, Deer Park, TX 77536 or via email at annualmeeting@shellfcu.org.
  4. The Petition Packet must be complete and returned to Shell FCU Service Support Center c/o Secretary to the Board at 201 E 13th Street, Deer Park, TX 77536 by the close of business on Monday, February 9, 2026.
  5. Noncompliance with these rules will invalidate the Nomination by Petition.
  6. If no qualified Nomination by Petitions are submitted, the Nominating Committee's selection will be elected by general consent. Nominations will not be taken from the floor unless unforeseen circumstances create a vacancy on the ballot.
  7. In the event a qualified Nomination by Petition is submitted, the Secretary of the Board will ensure either a printed ballot or electronic ballot is delivered to all members eligible to vote. The ballot will contain the date the ballot must be received by the Credit Union.

2 Jan 2026

MICR Number for Direct Deposits

With Tax Season upon us, choosing Direct Deposit to get your refund offers convenience, speed and safety. When setting up your Direct Deposit, or even ACH, making sure you’re using the correct information ensures your deposit or withdrawal goes smoothly.

When providing your account information to the IRS or a Tax Preparer, you’ll need both the Routing Number (313080636) and your MICR Number. Your MICR and your Account Number are different, and the incorrect number may cause a delay or return of your deposit.

MICR Number is used for ACH or Direct Deposit, while your Account Number is used to reference your account when speaking with a Shell FCU Representative.

HOW DO I FIND MY MICR?

Your MICR Number is located within Digital Banking, so it’s always at your fingertips. Follow these steps:

1.  Log into Digital Banking
2.  Click on an account
3.  Click on “Details”
4.  Locate the Routing Number
     (313080636)
5.  Locate the MICR Number

2 Jan 2026

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25 Apr 2025

FRAUD ALERT: Protect Your Information

FRAUD ALERT: Protect Your Information

Scammers are posing as Shell FCU representatives to try and steal your personal information. They are using unfamiliar phone numbers or even spoofing our official Shell FCU phone number of (713) 844-1100. These fraud attempts may come through phone calls or text messages requesting your personal information such as Social Security Number, date of birth, passwords, or Digital Banking login details.

  • Do not share any sensitive information.
  • Hang up or delete the message right away.
  • Shell FCU will NEVER ask for your credentials.
  • If you’re ever unsure, call us directly at (713) 844-1100.

Remember – If you initiate the call, scammers can’t spoof the number.
Stay alert and protect your information!

28 Oct 2024

Protect Yourself from Spoofing and Fraud

Attention Valued Shell FCU Members,

Recently, we’ve seen a rise in Shell FCU members reporting incidents of fraud. Fraudsters are using increasingly sophisticated tactics to gain access to members' Digital Banking credentials, including usernames, passwords, and one-time PINs via SMS text.

Fraudsters often spoof Shell FCU’s official phone number, (713) 844-1100, and pose as credit union employees. They may call or text to make it difficult to distinguish them from legitimate Shell FCU communications, and recently, we've also seen scammers sending emails or text messages asking members to "confirm" debit or credit card transactions. These fraudulent messages often link to a form requesting the full debit or credit card number, expiration date, and CVV (card verification value) located on the back of your card.

Please remember that Shell FCU’s fraud alerts will only ask you to confirm transactions with a simple 'Y' or 'N' to verify if the transaction is legitimate. We will never ask for your full card information. This is a tactic used by scammers to gain access to your card information, so please be cautious with any such requests.

Here are some key steps to protect yourself:

NEVER Share Your Digital Banking Credentials: Shell FCU will NEVER ask for your Digital Banking User ID, password, or one-time PIN via phone, text, or email. We may send a one-time authentication code only if YOU initiate contact with us.

Be Wary of Unsolicited Requests: We will never ask for Digital Banking login details or for payment apps such as Venmo,Zelle, or CashApp. Fraudsters may try to leverage the holiday rush to trick you, so stay cautious with any unexpected communication.

Avoid Disclosing Personal Information: If you receive a suspicious call, email, or text claiming to be from Shell FCU, do not share any personal information. Instead, hang up and call Shell FCU directly at (713) 844-1100. When you initiate the call, you’ll be assured of speaking with an official employee.

Please remember that scammers often use a sense of urgency to pressure you into providing your information. Take a moment to pause, think, and never rush into sharing sensitive details. If you have any concerns or doubts, don’t hesitate to contact us directly at (713) 844-1100. Your security is our top priority, and together, we can keep your accounts safe and secure.

Thank you for the opportunity to serve you!

8 Nov 2022

Scam Alert - Past Due Utility Bills

Attention Shell FCU Members!

Fraudsters continue to evolve scams associated with Mobile Payment Apps, such as Zelle, Venmo and Cash App, by introducing urgency to pay supposed delinquent utility bills to avoid service being discontinued. Beware of scammers calling or texting claiming to be from a utility company stating they did not receive payment and service will be turned off if payment is not sent immediately.

We suggest you disconnect the call and then call the verified utility company phone number or login to their website to verify your balance. If payment is due immediately, please make payment through the verified utility company website, their payment by phone or your financial institution’s Bill Payment. Funds sent through Mobile Payment Apps are non-refundable and should only be sent to verified recipients.

If you have any questions or if you are targeted by a scam like this, please report it to the FTC at www.ftc.gov/complaint.