Alerts


2 Jan 2019

Tax Documents

If you’re enrolled in eStatements, you will be able to receive your tax documents electronically within Online Banking or the Direct Sign On portal found on our website www.ShellFCU.org/Products/eStatements.

The 1098, 1099-INT, and the 1099-MISC tax documents will be available electronically while the 5498 and 1099-R tax documents will be mailed with paper statements.

With tax season right around the corner, we want to provide you the fastest and most-secure way to get the documents you need. Tax documents will be available at the end of January.

If you have any questions about your tax documents, please call 713-844-1100 or speak with a Shell FCU representative the next time you visit one of our convenient locations.
2 Jan 2019

Shell FCU & TurboTax

Save on TurboTax and get a chance to win $25k! As a Shell FCU member, you can save up to $15 on TurboTax — the #1 best-selling tax software. With TurboTax, you’ll get your taxes done right and your biggest possible refund — plus a chance to win $25,000! To be automatically entered to win, just try TurboTax Online for FREE (and provide your email address) by February 14th.

Start TurboTax today for free!

Visit http://turbotax.intuit.com/lp/yoy/guarantees.jsp for TurboTax product guarantees and other important information. Limited time offer for TurboTax 2018. Discount applies to TurboTax federal products only. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. Intuit, TurboTax and TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries. TurboTax $25,000 Sweepstakes. NO PURCHASE OR FINANCIAL DISCLOSURE NECESSARY. Open to legal residents of the 50 United States or the District of Columbia, 18 years of age or older at time of entry, who are customers of participating Financial Institutions or employees of participating businesses. Void in Puerto Rico and where prohibited by law. Sweepstakes ends 2/14/19. Subject to complete Official Rules and all applicable federal, state and local laws. For Official rules including participating Financial Institutions and business, odds of winning, alternate method of entry, and prize descriptions, visit the Official Rules. PRIZES: 1 Grand Prize: A check for $25,000. Retail value, $25,000. 12 First Prizes: A check for $1,000. Retail value, $1,000 each. Maximum retail value of all prizes is $37,000. The odds of winning a prize depend upon the total number of eligible entries received by the end of the Promotion Period. SPONSOR: Intuit Inc., 7535 Torrey Santa Fe Rd, SDG-2A-03-22E, San Diego, CA, 92129.
27 Dec 2018

Winter 2019 Member Newsletter Is Here!

To read your Winter 2019 Member Newsletter, click here.
3 Jul 2018

Mobile Check Deposit Change

Effective July 1, 2018, all checks deposited using the Shell FCU mobile App must have the endorsement “For Mobile Deposit Only” clearly written on the back. To prevent any delays in depositing your checks, please ensure this endorsement is on all items. Checks that are missing this endorsement may be rejected, and the deposited funds removed from the account.
27 Jun 2017

FRAUD EDUCATION: Card Skimming

Card skimming is like identity theft, but for ATM, debit and credit cards. Thieves steal card information using hidden devices to create new cards with your information – giving them access to your hard-earned cash. Skimming is not new, however technology has improved and given the bad guys new high-tech ways of capturing your card information. 

With card skimming on the rise at ATMs and gas stations, it is good to know the signs of a card skimmer. Below you will see one type of skimming device that is inserted in to the machine to capture card information. If you see fresh or dried glue, a sticky residue or loose card reader do not swipe your card. Call authorities and move to another machine. 

Should you have any questions or concerns, please reach out to us at any Shell FCU branch or by telephone at 713-844-1100. Protecting your funds is our top priority. Thank you for the opportunity to serve you!
6 Mar 2017

Important Shared Branching Notice

We are continuously implementing and improving services to meet the needs of our membership. Over the past several years we have tripled the number of Shell FCU branch locations and ATMs, enhanced the capabilities of our phone system and online banking, and implemented the mobile banking app and mobile wallet technology. These services give you convenient access to your accounts, transactions, deposits, card services, and much more.

Your deposits and loan activity fund the products and services offered by your credit union. Each product, service, rate or fee is analyzed to make decisions in the best interest of all our members. In analyzing member activity over the course of a year, only 4% of our 80,000 members use a Credit Union Service Center (also known as Shared Branching) to perform deposit or withdrawal transactions. Effective July 1, 2017, Shell Federal Credit Union will no longer participate in the Shared Branching program.

We apologize in advance for any inconvenience this may cause and encourage you to speak with a Shell FCU Representative about the alternative options available to access your funds. Our Shell FCU website is also another amazing resource to browse products, services, events, and important information about your credit union. If you have any questions or concerns, please reach out to us by phone at 713-844-1100 from 7:30AM CST to 7PM CST Monday through Friday and 9AM CST to 12:30PM CST on Saturday, through social media or at any Shell FCU branch. 

We appreciate your business and appreciate every opportunity to serve you!
28 Sep 2016

WARNING: Do Not Share Online Credentials

WARNING: Please do not share your online banking credentials with anyone. Your online banking credentials are exclusive to you as the account owner. By sharing this information you expose your credit union accounts to potential fraud.

If you have any questions or concerns please contact us at 713-844-1100. Thank you for the opportunity to serve you!