Alerts


24 May 2019

July Skip-A-Pay Is Back!

If you currently have a loan with Shell FCU and meet the qualifying criteria*, your loan payments will automatically be skipped. 

If you wish to opt out now or for future Skip-A-Pay programs click here to complete the Opt Out Form electronically or visit any Shell FCU Branch.

Check your MasterCard statement message to see if you qualify to skip your July MasterCard Credit Card payment too!

For more information please call 713-844-1100.

*Shell FCU offers a Skip-A-Pay program during the months of July and December. To qualify, your first payment must be processed prior to the Skip-A-Pay month, you must be in good standing with the credit union and you must be current on any Shell FCU loan(s) in which you are a signer. By participating in the Skip-A-Pay program, you request that your loan payment be deferred. You agree and understand that: the payment deferral will extend the term(s) of the loan(s); 2) interest will continue to accrue on the principal balance at the interest rate provided in the original loan agreement; 3) deferring payment will result in additional interest than if the payment was processed as originally scheduled. If applicable, refer to your GAP (Guaranteed Auto Protection) policy for further restrictions. Shell FCU reserves the right to discontinue this program at any time without notice. Certain loans are ineligible to participate or may require signature to be skipped. Check with a Shell FCU representative to see if your loan qualifies. If you do not wish to have your loan(s) skipped please visit your nearest branch for assistance or visit www.shellfcu.org to complete the Skip-A-Pay Opt Out form located in the Tools & Resources section. Your request to opt out must be received by the last day of the month in which Skip-A-Pay is offered.
28 Mar 2019

Phishing Email Scam Alert

We have received reports of fraudulent emails being received that appear to be sent from Shell Federal Credit Union. The fraudulent email requests PayPal information to complete refund processing. Shell FCU does not solicit personal/private information from members via email. If you ever receive a message asking for personal or private information and the sender claims to be Shell FCU, please ignore the request. You are most likely being targeted in a phishing scam. Delete the message immediately. Should you have questions or concerns please reach out to us at 713-844-1100. Thank you for the opportunity to serve you!

3 Jul 2018

Mobile Check Deposit Change

Effective July 1, 2018, all checks deposited using the Shell FCU mobile App must have the endorsement “For Mobile Deposit Only” clearly written on the back. To prevent any delays in depositing your checks, please ensure this endorsement is on all items. Checks that are missing this endorsement may be rejected, and the deposited funds removed from the account.